Returns & Exchanges

At SWISSGEAR, we stand by the quality of our products and offer a 30-day return policy for unused items in their original packaging. We strive to ensure every customer is satisfied with their travel gear and accessories.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Shipping Label

  Once your request is approved, download and print the prepaid UPS shipping label provided via email.

• 3.
  Pack Your Items

  Securely place the items in their original box, ensuring all tags are attached, and affix the return shipping label to the outside.

• 4.
  Receive Your Refund

  Drop your package at any authorized UPS location; once we receive and inspect the gear, your refund will be processed within 7-10 business days.